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Customer Service Advisor

🏒 AMS βœ“ Verified Direct Employer
πŸ“ United Kingdom ⚑ Direct Opportunity πŸ•’ 2 days ago
Work Model
πŸ“ United Kingdom
Employment
πŸ’Ό Full-Time Direct
Recruitment Type
πŸ›‘οΈ Direct to HR Pipeline
πŸ›‘οΈ
Verified Direct Employer Opening: You are submitting directly to AMS's recruitment pipeline with zero intermediary fees.

Role Overview & Responsibilities

Are you looking for a role that can really make a difference?

Join a team that can impact people's lives daily whilst working in a dynamic, fast-paced environment.

Long-term/ongoing temporary contracts leading to permanent opportunities.

  • Start date: 3rd July 2023
  • £12.65 per hour
  • Monday to Friday, 10am - 6pm (After training period)
  • 12 month temp – perm contract
  • Location: Thanet Grange, Southend-on-Sea
  • 35 hours per week
  • First 7 weeks of training are provided on-site, Monday – Friday, 8am – 4pm (Compulsory attendance)
  • Minimum of 6 days per fortnight in the office after training has been signed off
  • 33 days of holiday each year

Benefits:

  • Free access to UnMind - a mental health and wellbeing platform that you can use throughout the duration of your assignment to support with mental health, life events, and physical health and wellbeing
  • Access to a benefits scheme giving you access to discounted holidays, vouchers, saving bundles, competition and giveaways and a 24/7 worker assistance programme including always accessible counselling services

Whatever your background, if you are customer focused and self-motivated this could be an excellent opportunity for you to join a major high street bank in their Fraud Centre of Excellence, where you will be taking inbound calls from customers who have queries or questions in relation to their account.

With a first-class training program, all you will need are first-class customer service skills, being comfortable with different computer systems, and enjoying a fast-paced environment, all whilst working as part of a great team.

Interested? Here are the next steps after your application:

  • You will receive a short assessment with multiple choice options
  • If successful you will be sent a link to submit a video interview containing 3 questions, each with a 3-minute time limit
  • If successful you will be invited to a telephone screening call with a recruiter from AMS
  • Offer decision

Ref: NWG01039

Job Types: Full-time, Temp to perm
Contract length: 12 months

Salary: £12.65 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Westcliff-on-Sea: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 03/07/2023

Frequently Asked Questions

How do I apply for the Customer Service Advisor position at AMS?

Click the “Apply for this Position” button on this page to submit your application directly to AMS's HR pipeline without recruitment agency markups.

Is this role eligible for remote work or international relocation?

This position is based in United Kingdom with potential relocation and visa sponsorship considerations for qualified candidates.

Are there any fees to apply through Jobflixs?

No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees or candidate placement charges.

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This employer is eligible to sponsor work authorization visas (e.g. UK Skilled Worker Visa, US H-1B/O-1, Canada Global Talent Stream) for qualified international applicants.

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