Role Title: Industry Director, Manufacturing Transport and Logistics
Primary Location: One Snowhill, Birmingham
What will you be doing:
- Accountability for overall business performance including growth of P&L (including Income, Debt and Deposit growth) and improving ROE trend.
- Growing the market share within your defined Industry sector through growth of quality new business within the Large Corporate segments
- Working proactively in partnership with Industry Heads to ensure that sector strategy and content is formulated and communicated to the clients and support delivery on a National basis.
- Ensure an excellent service is being delivered to customers, consistently meeting their ongoing needs, while operating to required levels of cost. Proactive management of all risk aspects including conduct and credit risk, ensuring all team members are fully compliant
- Work in partnership with Credit Risk to maintain a risk and reward balance to ensure no avoidable impairment.
- Maintain strong external and internal knowledge to be at the forefront of what our customers need and changes within the external market and deploy this to new strategic thinking. Maintain a strong external network which is regularly leveraged.
- Direct leadership accountability for 7/8 Relationship Directors ensuring high levels of Industry knowledge, that everyone understands what is expected of them and how they are performing against their goals and achieving great customer outcomes. Ensuring that they have the appropriate resources, skills, and knowledge to be effective, efficient, and compliant.
- Direct leadership accountability for a Head of Support Team leader ensuring high levels of delivery from the relationship support team ensuring everyone understands what is expected of them and how they are performing against their goals and achieving great customer outcomes. Ensuring that they have the appropriate resources, skills, and knowledge to be effective, efficient, and compliant
What we’re looking for
- A proven track record of building and maintaining high performing teams delivering results via empowering and motivating others
- Strong external network and reputation within the market
- Experience in implementing, managing, and communicating change
- Experience in influencing and significant stakeholder management
- Proven track record of senior client relationship management
Skills that will help you in your
- Leading and Developing others
- Analysis and interpretation of data, the fundamentals of how businesses operate, people management/situational leadership
- Extensive technical knowledge required to proactively support the needs of our Larger Industry Clients- eg client planning, complex risk, complex product knowledge.
- Rigour and Compliance
Where will you be
Birmingham is home to the largest (and fastest growing) financial and professional services sector outside London with over 130,000 people employed in the sector. The city is set to welcome the High Speed 2 terminus boosting the city's already impressive connectivity. All this is accessible within a short walk from One Snowhill, as well as the endless list of shops, restaurants, bars and entertainment opportunities that Birmingham has to offer
