Assistant Team Manager
This is a permanent post
Grade 5 - £38,296 - £46,549
Consultation grade - subject to formal evaluation under the Pay Equity review
Working 36.5 hours per week
Birmingham City Council aims to improve the quality of life for the people of Birmingham today, tomorrow and always.
We are looking for a highly motivated, enthusiastic and flexible person to manage the Out of Hours home care team.
This role in brief consists of:
- Overall management of the rostering and monitoring system that the team use.
- All the personnel management of the team which consists of 5 grade 4 managers and 10 grade 3 care co-ordinators.
- Overseeing the staff rota as the service operates from 6.45am to 10.30pm – 7 days a week and 365 days per year.
- Managing the acceptance of new packages of home support for the citizens of Birmingham.
- Ensuring that care is allocated equitably to the team of home care enablement assistants who work across the city in order to provide a reliable customer focused service.
- Oversee the management of the duty system that the team operate.
- Telephone Liaison Officer for the home care service.
- Liaison with all wider council staff.
The majority of the work is carried out using IT systems, so a high level of IT skills is required for this post.
The post will involve hybrid working which consists of home working whilst being able to attend office bases on a regular basis for training, meetings, supervision etc.
The successful applicant will be required to work flexibly and support to cover short falls in the rota on evenings and weekends but will generally work normal office hours.
You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Please do not attach CVs as we do not accept them.
Closing date 11th July 2023 at 23.59
Interviews will take place face to face.
For any informal enquires please contact: Lesley Smith-Woodman
Lesley.a.smith-woodman@birmingham.gov.uk
Ref: BCC1370
We welcome applications from people with caring responsibilities and flexible working options will be considered.
A Disclosure and Barring Service (DBS) check will be undertaken
An ability to fulfil all spoken aspects of the role with confidence using the English Language as required by Part 7 of the Immigration Act 2016
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements , before any employment offer can be confirmed.
Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI) apply for a visa . Successful applicants may be able to obtain a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible) subject to meeting the relevant criteria.
Job Description and Person Specification
