Quality Administrator
Bournemouth and Poole College are now looking to recruit a passionate and ambitious Quality Administrator to join our team on a part time (30 hours per week) permanent (term time only) basis. In return, you will receive a competitive salary of £20,734 per annum, pro rata (£14,342.46 pro rata’d).
At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students – we transform lives. We recognise and value our people as our most important asset in achieving each of the strategic outcomes within our College’s Strategic Plan. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. We value inclusion and we are committed to the promotion of equality, diversity, and inclusion, ensuring we have a diverse, skilled, and motivated workforce who are empowered and engaged. This makes our College a unique, vibrant and rewarding place to work. You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College.
The Quality department is responsible for the Quality of Education that our 8000 students receive. As the Quality Administrator you will provide full administrative support for Quality Processes and to the Quality Team.
About the role:
As the Quality Administrator you will provide full administrative support for Quality Processes and to the Quality Team.
Responsibilities as our Quality Administrator will include:
- Being the point of contact for the Quality Team, dealing with and responding to incoming queries of any kind (external and internal) within specified time frames, escalating matters where required
- Recording and tracking staff and student queries on the relevant systems
- Providing a dedicated administrative service for the Quality Team, eg meeting logistics, correspondence, using online systems
- Organising Quality Events and Processes, eg staff development days, intensive care meetings, course validations, complaints, self-assessment reports
- Maintaining and improving high administrative standards within the Quality Team in line with specified procedures. Designing, adapting and implementing procedural changes where requested
- Other duties commensurate within the grading and scope of this post
As our Quality Administrator, you’ll ideally have:
- Level 2 (or equivalent) English and Maths
- L2 Business Administration or similar, or relevant experience
- Experience working with young people/students
- Competent in Microsoft Office applications, eg Outlook, Excel, word and TEAMS platforms
- First class organizer and administrator
- The ability to attend college events i.e. open evenings including outside of normal working hours
Benefits:
You will receive excellent benefits and a competitive salary:
- 26 days annual leave plus bank holidays, increasing to 29 after 5 years' service
- up to 4 days additional leave during the Christmas closure period
- Free parking at all of our college sites (where spaces are available)
- Enrolment into the NEST Pension Scheme
If you would like the challenge of working in a busy and exciting department, where no two day is the same then please click ‘apply’ now! We’d love to hear from you!
Closing date: 17 April 2023
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.
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