General Adviser
Hiring Intelligence & Application Guidance
Direct ATS application. Include measurable achievements and core keywords from the job description.
Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.
Compensation benchmarked against current UK market rates (GBP).
UK Right-to-Work verified for direct application.
Role Overview & Responsibilities
Position: General Adviser
Location: Liverpool
Closing date: 01 June 2023
Role details
Job title:
General Adviser
Location:
Liverpool
Salary:
£25,408 per annum
Salary pro rata:
No
London allowance:
No
Hours per week:
35
Type of contract:
Permanent
Closing date for applications:
1st June 2023
Interview date:
8th June 2023
Link to job pack for application :
https://www.citizensadviceliverpool.org.uk/job-vacancies/general-adviser
Citizens Advice Liverpool's General Advice Team covers a range of different projects, giving advice over the phone, virtually, face-to-face or in outreach locations. The post holder will need to be self-motivated, organised and flexible, delivering generalist level advice and information.
The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
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