Stage
Londres
Bureaux
Presentation of the role:
You will support the Trade and Meetings & Events team on their daily tasks including but not limited to indirect accounts management, group sales and production for both leisure and corporate. The missions will vary depending on the seasonality’s needs and periods of the year.
As a Trade and Meetings & Events VIE, you will be responsible for:
- Compliance with Club Med processes
- Trade team support
- M&E sales & production support
You will report to the Head of Sales Trade & M&E.
Mission 1: Support the trade, corporate and leisure group enquiries are being managed in a timely manner and that the processes are followed
- Qualify, quote and confirm group requests
- Keep Salesforce updated with contacts and contracts
- Liaise with transport to finalize flight requirements
- Issue contracts
- Confirm the groups to the Revue Management (RM) at time of deposit received
- Work with business developer and key account managers to identify and develop group opportunities
Mission 2: Support the production of all the Meetings & Events groups/events
- Fill in the Production portal properly
- Send invoices and follow-up on payments
- Communicate invoices to the accountant
- Send an information memo to the client
- Enter the rooming list and communicate it to the resort
- Finalize the program with the group and make all necessary changes (contact the resort to assess possibilities)
- Sell extra-services (excursions…) to the client Advise the resort and send the program/BEO
- Assist client on a day-to-day basis to organize the event
Mission 3: Support indirect accounts management and business development
- Support daily incoming admin requests from indirect partners
- Support the development of the indirect booking platform (CMTA)
- Support marketing strategy to develop indirect sales (social media, CRM, incentives etc)
- Be in charge of weekly sales reporting
Your profile:
If you are client oriented, have negotiation, organisation and strong admin skills, you may be the perfect candidate for this role.
EDUCATION:
- Master’s degree in business and/or hospitality – Business School / Universities
PREVIOUS EXPERIENCE:
- Experience in sales
- Experience in the hospitality industry in a plus
LANGUAGES:
English and French (both mandatory)
HARD SKILLS:
Word, Excel, PowerPoint, Salesforce
SOFT SKILLS:
Entrepreneurial spirit, persistent & demanding, open-minded, team player. Reactive, target oriented.
Job Type: VIE
Location: London, UK (Wimbledon)
" Travailler au sein de notre Business Unit des marchés Europe et Afrique, c’est accompagner chaque client vers la prochaine expérience Club Med qui fera son bonheur. C'est créer un parcours client omnicanal et sans couture. Résolument dynamique, la BU se verra commercialiser 9 nouveaux Resorts dans les 3 années à venir avec une participation décisive à la croissance de l'entreprise "
Vous travaillerez en Bureaux
- Vous travaillerez au sein d’équipes multiculturelles et bienveillantes
- Vous serez acteur de votre évolution professionnelle grâce à une forte politique de mobilité interne et internationale
- Vous participerez à faire vivre des moments inoubliables à nos clients et nos équipes en Resorts
- Vous développerez vos compétences en participants aux projets amitieux d’une entreprise tournée vers l’avenir et l’innovation
