Responsibilities:
- Install, configure, and maintain IT infrastructure including servers, switches, routers, and firewalls
- Provide customer service and technical support to end-users via phone, email, or in-person
- Troubleshoot and resolve issues related to computer hardware, software, and networking
- Manage user accounts and permissions in various systems such Office 365
- Perform desktop support duties such as installing software applications and operating systems
- Collaborate with other IT team members to implement new technologies or upgrades
Qualifications:
- 2+ years of experience in IT support or related field
- Strong knowledge of computer networking concepts and protocols
- Familiarity with computer hardware components and troubleshooting techniques
- Excellent customer service skills with the ability to communicate technical information to non-technical users
Benefits:
- Competitive salary based on experience
- Health insurance including dental and vision coverage
- Opportunities for professional development and training
If you are a highly motivated individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Permanent
Salary: £25,000.00-£35,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Private dental insurance
- Private medical insurance
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Haverfordwest: reliably commute or plan to relocate before starting work (required)
Work Location: In person
