About Ekco xTEN
We’re an Azure Cloud Solution Partner (CSP), Managed Service Provider (MSP) and Microsoft Solutions Partner for Cloud and Data Platform. Specialising in high-performance systems and databases. We have a proven track record of building and supporting complex systems with a strong focus on continuous optimisations and improvements.
The company is at a very exciting stage of its growth, recently investing heavily in our custom systems and processes, meaning that we’re in a strong position to capitalise on an already market-leading position.
About the role
We are seeking an Operations Engineer with either Azure or SQL Server experience to join our fast-growing team. This position is mostly a remote role based anywhere in the UK. However, we require you to attend monthly company events (near Leeds) and possible client visits.
Are we your cup of tea?
- Do you thrive with autonomy and having the freedom to get stuff done properly? Make sure that this is you. Our software and processes keep us honest, but we don’t have anyone dishing out work and chasing.
- We have a unique environment for learning with a team of keen learners and natural mentors. Training is made up of 70% work experience, 20% self-learning and 10% training, which comes from internal knowledge sharing and your training budget.
- You’ll become an expert in the tools you use. We believe that using fewer technologies properly is better than using many technologies inefficiently. We’re not fans of the “use everything, deliver nothing” approach.
- You won’t be expected to run a team because there won’t be loads of people. We’re lean, and we aim to stay that way. Therefore, juniors and seniors alike get involved in whatever’s needed and speak directly with our wonderful customers.
Customer Support & Service Delivery
One of the key aspects of the role will be to assist new and existing customers on their journey to the public cloud from either on-prem or other private or public cloud services and to deploy new environments or services.
Ekco xTEN provides a first-class service to customers, providing responsive, agile support. Another one of your responsibilities is to respond to customers’ needs including incident management, change management and work with our account managers to ensure the customers enjoy an awesome service.
Essential Skills / Experience
- 1-3 years’ experience with Public Cloud, (we use Azure), in a production environment
- Azure Associate Level certification
and/or
- 1-3 years’ experience as a Production DBA
- Experience with scripting languages (PowerShell preferred)
- Knowledge of infrastructure (compute, storage, networks) both on-prem and in the Cloud
- Exposure to monitoring tools for Azure and Microsoft SQL Server
- Confidence in working directly with customers, gather requirements, creating designs, and completing deployment to meet their technical challenges
- Experience using version control (we use Azure DevOps)
- Experience using service management tools (we use JIRA)
Nice To Haves
- Building and Deploying IaC (we use Terraform)
- Knowledge of the Azure Well-Architected Framework
- Experiencing in performing migrations/upgrades of SQL Server
Why Ekco xTEN
- Ekco xTEN are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging
- We recognise the value of internal mobility and encourage opportunities for internal development & progression
- Flexible working with a family friendly focus are at the core of our company values
Ekco Extra's
Learning & development - Unlimited access to Udemy learning platform
- ️ Time off - 25 days leave + public holidays
x1 day Birthday leave per year
EAP and employee wellness programmes
A lot of responsibilities & opportunities to grow (also internationally)
Company Pension Scheme, Income protection and death in service cover
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