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IT Helpdesk Support

🏒 Euro Systems βœ“ Verified Direct Employer
πŸ“ Glasgow, Scotland ⚑ Direct Opportunity πŸ•’ 1 day ago
Work Model
πŸ“ Glasgow, Scotland
Employment
πŸ’Ό Full-Time Direct
Recruitment Type
πŸ›‘οΈ Direct to HR Pipeline
πŸ›‘οΈ
Verified Direct Employer Opening: You are submitting directly to Euro Systems's recruitment pipeline with zero intermediary fees.

Role Overview & Responsibilities

About Euro Systems
We at Euro Systems are one of the UK's leading independent IT providers.
We are based in Glasgow, Scotland, with offices across the UK. We pride
ourselves on providing IT support and telecommunication solutions that
are first-class and cost-effective for our clients
We are currently recruiting for a technical IT Helpdesk Support specialist.
You will have experience in a similar role and will be joining a highly
motivated and dynamic team based in Glasgow.
We are a pro-active and exciting team with a high work ethic - you must
be willing to go the extra mile. In reward, we keep a relaxed working
environment and focus on our internal culture and rewarding our people.
Responsibilities
  • Responsible for providing IT support via telephone and remote
support software.
  • Working to a fixed-time scale.
  • Windows Server and network troubleshooting.
  • Providing a high level of customer service to a wide range of users,
including those with minimal IT knowledge.
  • Liaison with 3rd party software vendors where required.
As part of a close-knit IT helpdesk, you will be working with over 300 clients
in many sectors of the private business environment.
Essential Skills / Experience
  • Great Customer relationship skills.
  • Task orientated and Self-motivated.
  • Experience with Microsoft Windows.
  • Ability to multi-task and work to a schedule.
  • Experience of Microsoft Application Support (such as Microsoft Office
Suite).
  • Desktop, Laptop & Printer troubleshooting.
  • Anti-Virus solutions experience.
  • Proactive and self-motivated.
Benefits
As well as a competitive salary and benefits package, we offer excellent
career progression opportunities.
  • Relaxed, fun and fast-paced environment, where we value pushing
our engineers forward.
  • Career development and training plans for all team members.
  • 30 days holiday.
  • Contributory pension scheme.
  • Regular company social activities.
Please note this role is based in our Glasgow office.
To find out more about the role and apply, please contact: James Glancy
jglancy@euro-systems.co.uk

Frequently Asked Questions

How do I apply for the IT Helpdesk Support position at Euro Systems?

Click the “Apply for this Position” button on this page to submit your application directly to Euro Systems's HR pipeline without recruitment agency markups.

Is this role eligible for remote work or international relocation?

This position is based in Glasgow, Scotland with potential relocation and visa sponsorship considerations for qualified candidates.

Are there any fees to apply through Jobflixs?

No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees or candidate placement charges.

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