Duties & responsibilities will include:
- Answering inbound calls and responding to customer emails
- Assisting with arranging MOT & Services for customers
- Support the Aftercare Team with the creating and processing of invoices & Purchase Orders
- Claiming for completed service and repair work
- Creating and maintain reports using MS Excel
- Use of CRM Database
- Provide administrative support to the team as required
- Escalating any serious concerns to Management promptly
Attributes:
- Strong attention to detail
- Punctual and able to manage a workload efficiently
- Empathetic with a positive, friendly, ‘can-do’ attitude
- Accurate with data processing
- Ability to both work well within a team and autonomously
Experience in MS Office packages (Word, Outlook & Excel) and Sage 200 is beneficial but not essential.
Benefits:
- Annual salary review
- Onsite parking
- 25 days holiday + bank holidays
- Company Pension Scheme
Job Types: Full-time, Permanent
Salary: £10,500.00-£20,319.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Holidays
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Batley: reliably commute or plan to relocate before starting work (required)
Work Location: In person
