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Service Desk Analyst

🏒 Harrison Holgate βœ“ Verified Direct Employer
πŸ“ London, England ⚑ Direct Opportunity πŸ•’ Today
Work Model
πŸ“ London, England
Employment
πŸ’Ό Full-Time Direct
Recruitment Type
πŸ›‘οΈ Direct to HR Pipeline
πŸ›‘οΈ
Verified Direct Employer Opening: You are submitting directly to Harrison Holgate's recruitment pipeline with zero intermediary fees.

Role Overview & Responsibilities

A rapidly expanding MGA have a new opening for a Claims Operations Technician. As a Claims Operations Technician your role will involve providing support to the claims team by ensuring that all processes are running efficiently.

You will be responsible for producing claims reports, such as the bordereaux, and for keeping the systems up to date. You will also assist with the handling of claims from a range of different classes of business in various countries, ensuring a high?quality service to policyholders, brokers, and capacity providers.

Applicants should have prior claims support experience.



Duties and Responsibilities

Process new claims notifications, collecting accurate information and documents Maintain up?to?date files relating to all claims
Produce the monthly bordereaux, which are provided to the binder brokers and capacity providers
Develop claims reports to e.g., monitor trends
Seek new, efficient processes for the claims team to work more productively Contacting and liaising with underwriters, brokers, and capacity providers, as well as other internal and external colleagues
Assist with the handling of claims efficiently on behalf of capacity providers Provide policy information and loss runs.
Ensure reserving is made accurately and on time
Build and maintain client relationships

Frequently Asked Questions

How do I apply for the Service Desk Analyst position at Harrison Holgate?

Click the “Apply for this Position” button on this page to submit your application directly to Harrison Holgate's HR pipeline without recruitment agency markups.

Is this role eligible for remote work or international relocation?

This position is based in London, England with potential relocation and visa sponsorship considerations for qualified candidates.

Are there any fees to apply through Jobflixs?

No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees or candidate placement charges.

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This employer is eligible to sponsor work authorization visas (e.g. UK Skilled Worker Visa, US H-1B/O-1, Canada Global Talent Stream) for qualified international applicants.

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