We are looking to recruit a Customer Service Assistant to assist with the running of front office operations at Host Student Housing Management (UK) Limited providing exception customer service for our residents.
Working hours are: Monday-Friday, 2pm-6pm.
REQUIREMENTS
- Must be customer focused with experience of working in a customer focused environment
- Must possess excellent organizational and communication skills with the ability to multi-task
- Cash handling experience desirable
- The post holder will need to be computer literate with good knowledge Microsoft Office, emails and web searches.
- Self-motivated and possessing the ability to work on own initiative as well as within a team
- Ability to manage time effectively and independently.
- Ability to meet deadlines and work under pressure effectively
- Ability to demonstrate an objective, professional and calm approach when handling difficult situations
- Willingness to be flexible at key times of the year, to offer a ‘can-do’ attitude to ensure the completion of what is required
- An understanding of advertising, sales and marketing (both online and offline) with knowledge of the use of social media in the workplace
- A degree or similar qualification or experience would be an advantage.
The successful candidate will be subject to a DBS check
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: £11.05 per hour
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: In person
