Role Overview & Specifications
$2,000 Sign On Bonus* Gg1
$1,000 paid after training$1,000 paid after six months of employmentEligibility: Must have worked in the timeshare industry for at least one yearPromote awareness of brand image internally and externally.Use sales techniques that maximize revenue while maintaining existing guest loyalty to Hyatt.Communicate with potential owners via telephone to set up preview package sales/tours.Encourage guests or callers to purchase or schedule preview package sales/tours.Explain details and requirements related to attending a sales presentation to potential owners.Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Hyatt vacation club property.Determine and give complimentary items to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers.Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.Ensure adherence to quality expectations and standards.Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Perform other reasonable job duties as requested by Supervisors.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
About Hyatt Hotels Corporation
Hyatt Hotels Corporation is an actively verified employer hiring talent across technology, engineering, and operations.
- Headquarters: United States / United Kingdom
- Company Size: 1,000+ employees
- Trust Rating: 95 / 100 (Official Registry Audited)
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