Guest Service Manager - Food & Beverage
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Direct ATS application. Include measurable achievements and core keywords from the job description.
Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.
Compensation benchmarked against current UK market rates (GBP).
UK Right-to-Work verified for direct application.
Role Overview & Responsibilities
This is an ideal position for an F&B Guest Service Manager who is looking to take the next step in their career and join our busy Ibis Styles Birmingham NEC& Airport in this full-time position.
Perfect for someone with hotel experienceand apassion for food and beverage operations and customer service, the role offers a salary of £24,012 per annum plus companywide benefits.
The role:
- You will be able and willing to turn your hand to all aspects of hotel life but your primary focus will be on our F&B operations
- You will be focussed on delivering a great experience for our guests and setting a great example for your colleagues as a senior member of the team
- While on shift you will be duty manager, supervising your more junior colleagues
A bit about you:
- You will have experience in hotels or hospitality in a supervisory role (ideally within an Accor-brand property)
- You have experience within F&B
- Are focussed on guest service
- Are a great team player
- You'll enjoy meeting and greeting new people
- Are confident on a computer
- Have a great telephone manner
- Are able to be e to be a fantastic representative of the ibis brand
- As an experienced hotelier you know that we're a 24/7 operation, so flexibility to work days, evenings, weekends and holidays should be expected.
We're also looking for candidates with experience in the restaurant industry and the ability to work effectively in a small team.
Get in touch, if you are looking to advance your career in a fun and fast-paced environment.
Job Type: Full-time
Salary: £24,012.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Experience:
- Food & Beverage: 1 year (preferred)
- Hospitality: 2 years (required)
Work Location: In person
Reference ID: 3105JB007
Interested in this role at ibis Styles Birmingham NEC & Airport?
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