Customer Service Rep

work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion

Job Responsibilities Include

provide outcome-based solutions for our physician referral sources and existing patient populationSubmit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departmentsPrepare and analyze the billing and setup paperwork for patient services Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organizationRecommend potential products or services to management by collecting patient information and analyzing customer needsActively participate in the training of new customer service and sales personnel

#CSR