Job description
About a role:
As a Breakfast Food and Beverage Assistant at Macdonald’s Hotels, you lead the front line in a critical, customer-facing role.
Delivering a memorable breakfast guest experience is important to you. You take pride in making a difference, paying attention to detail, and always seeking to anticipate our guests’ needs.
This role is ideal if you have experience in a similar customer-facing role in hospitality. However, if you have worked in a quality-led customer service role in a different industry and are willing to learn, we will provide you with training and the opportunity to thrive!
Outline Job Description:
· Ensure that all guests are met with a warm and genuine welcome
· Provide friendly, attentive service that is tailored to the specific needs of each customer
· Offer advice and recommendations with confidence, based on your complete and up-to-date knowledge of all menus and the hotel products and services
· Prepare and maintain a safe and clean environment before and during service, with full awareness of the relevant Health & Safety and Food Hygiene procedures
· Always present yourself smartly and professionally: you are an ambassador for the company and play a crucial part in the successful delivery of excellent guest service
Job Types: Full-time, Permanent
Benefits:
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Tips
Work Location: One location
Job Types: Part-time, Permanent
Job Types: Part-time, Permanent
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Overtime
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person
