Job Role & Person Specification
Responsibilities:
- Following guidance from senior staff
- Helping with opening and closing duties of the cafe on a day to day basis
- Making coffees, serving food, making food orders up as required.
- Testing food items and cakes to ensure that each item meets food safety and quality controls.
- Greeting customers, answering questions, making recommendations, accepting orders and payments, and providing exceptional customer service.
- Keeping records relating to deliveries, inventory, and production levels.
- Ensuring stock rotation and creating restock requests, as necessary.
- Taking client information and ensuring that deliveries are fulfilled accurately and on time.
- Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift.
- Deep Clean when required.
Requirements:
- Ability to closely follow direction.
- Basic knowledge of coffee machine and latte art, training will also be given
- Strong people skills and being able to work as a team
- Have a good knowledge in regards to customer service
- Strong communication, time and resource management, and planning skills.
- Attention to detail, especially when performing quality inspections on ingredients and products.
- Basic math and computer skills.
- Willingness to work independently or with other team members to solve problems, fulfil orders, and create amazing baked goods.
- Flexibility to work around customer demands, including early morning, night, weekend and holiday availability.
- Ability to work in hot, hectic environment, stand, walk, bend, use hands and appliances, and lift heavy items from time to time.
Job Type: Part-time
Part-time hours: 12-16 per week
Salary: From £10.46 per hour
Benefits:
- Discounted or free food
- Employee discount
- Sick pay
- Store discount
Schedule:
- Day shift
- Holidays
- Overtime
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Nairn: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Why do you want to work for Makes By Megs and what do you think you can bring to our growing company?
Education:
- GCSE or equivalent (preferred)
Experience:
- Hospitality: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Willingness to travel:
- 25% (preferred)
Work Location: In person
