Passionate about M&S’s transformation and the part we play in seeing it succeed, we are laser-focused on building and maintaining trust in our businesses and brand.
We have a broad remit and a range of specialist teams to create tailored, aligned communications for colleagues, investors, customers and suppliers – and to do this effectively, we work hard to get under the skin of every part of the business.
You'll be providing support and coordination to the public affairs and sustainability team so that we can manage issues, engage business partners, keep up to date the latest developments and proactively communicate our positions, including on our website.
Key accountabilities- Supporting the smooth running of the Public Affairs and Sustainable business teams, including running sub-team meetings
- Manage the public affairs issues tracker so it is up to date
- Maintain our database of business partner mapping and help us to prioritise their engagement
- Drafting correspondence to business partners on proactive and reactive issues
- Maintain a database on current position statement on public policy and ESG issues
- Support for briefing material for business partner meetings
- Manage government consultations tracker and co-ordinate business partners across the business to input to sign off on position statements
- Monitor political developments and provide timely updates to the team and relevant internal business partners
- Support with campaign execution e.g sending materials to business partners, ad hoc events coordination.
- Ensure our website content is up to date and is driving improvement in engagement metrics and targeted external rankings
- Link with customer services on Environment, Social, Government (ESG) issues
There are opportunities to project manage ad hoc projects that require external business partners to provide input, and support teams by attending and debriefing on routine external meetings/briefings.
Key skills- Excellent knowledge of UK politics and political system
- Foundation understanding of ESG issues
- Exceptional organisational and prioritisation skills
- Clear concise communication skills particularly written
- Project management skills with strong attention to detail
- Digital skills particularly on website content creation
- Ability to build and manage relationships with business partners
- Contribute to the sustainability network & community across M&S
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
