Job Summary :
Initially each new member of the team is trained on answering support questions by phone or email. Next a new employee learns to execute routine tasks live forwarding drug orders and data management. Over the next couple of years (or less) each person learns more and more about the systems and grows in responsibility for problem solving. There are two really important tasks early in a person’s career: learning to perform internal user acceptance on each study we build and understanding how the design of the IRT system meets the needs of each protocol. Both tasks involve a sophisticated understanding of complex technical and verbal information. Once these skills are mastered, employees begin to design and write specifications for new IRT studies. Writing specifications demands superior analytical skills and considerable interpersonal expertise in order to manage the relationship with the sponsor and the system timelines. Full training is provided.
We need a really high level of dedication to learn the job and then a lot of initiative and responsibility to actually manage projects independently.
Responsibilities :
Awards:
EO/AA Employer M/F/Disability/Vets
Do you want to be part of a exciting global team and work on global projects? If you are confident speaking with people over the phone and/or email and are looking for career progression then this could be the role for you!
Initially each new member of the team is trained on answering support questions by phone or email. Next a new employee learns to execute routine tasks live forwarding drug orders and data management. Over the next couple of years (or less) each person learns more and more about the systems and grows in responsibility for problem solving. There are two really important tasks early in a person’s career: learning to perform internal user acceptance on each study we build and understanding how the design of the IRT system meets the needs of each protocol. Both tasks involve a sophisticated understanding of complex technical and verbal information. Once these skills are mastered, employees begin to design and write specifications for new IRT studies. Writing specifications demands superior analytical skills and considerable interpersonal expertise in order to manage the relationship with the sponsor and the system timelines. Full training is provided.
We need a really high level of dedication to learn the job and then a lot of initiative and responsibility to actually manage projects independently.
- Problem solving/answering support questions by phone or e-mail
- Input into design of IRT system through writing specifications to ensure the design meets the needs of the protocol
- Oversee drug supply process and problem solve issues that arise;
- Train internal and external users on the systems, occasionally training is held at external meetings;
- Maintain clinical study documentation.
- Bachelor's degree;
- Some experience in an office setting is preferred;
- Excellent organizational and prioritization skills;
- Knowledge of Microsoft Office;
- Great attention to detail and excellent oral and written communication skills;
Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
Why Medpace? :
When you join Medpace, you become part of a team dedicated to supporting the development of ground-breaking drugs and devices. Our employees provide hope for those living with debilitating diseases. We invite you to be a part of something that is impacting millions of people around the globe while enjoying a competitive total compensation and benefits package and internal growth opportunities.
Awards:
- Medpace historically named a Top Cincinnati Workplace by the Cincinnati Enquirer
- Recognized by Forbes as one of America's Best Mid-size Companies in 2021
- Medpace ranks amongst top CROs for site ratings across all 10 important attributes including CRA training, preparation & organization, accessibility of staff, open communication, and ensuring timely drug availability
- Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
- Ranked in the top 10 on the 2021 LinkedIn Top Companies list in Cincinnati
What to Expect Next:
A member of our recruitment team will review your qualifications and, if interested, you will be contacted for an interview.
EO/AA Employer M/F/Disability/Vets
