Solution Architect (TMS)

MercuryGate provides powerful transportation management solutions proven to be a competitive advantage for today’s most successful shippers, 3PLs, brokers and carriers. The comprehensive Software-as-a-Service (SaaS) product suite natively supports all transportation modes and segments, generating value for its users through improved cost, productivity and efficiency using artificial intelligence (AI), machine learning (ML) and connected technologies to adapt and automate transportation management functions. The Solution Architect takes ownership of a solution within a project to architect solutions that solve the customer’s business problem and generate maximum value for customers. In this role, you may work on multiple projects simultaneously, providing direction to the project team on the design and execution of the solution and definition of business process workflows that accompany the solution. This is a remote position. This opportunity can be 100% virtual from anywhere within the United States.
Work Authorization: Must be able to work in the United States without any sponsorship required (currently or in the future). What you’ll have an opportunity to do: Design effective solutions through the definition of workflows, processes, test plans, training plans, and user interfaces to solve customer’s business problem and deliver value.Articulate the solution to customers and ensures unanimous understanding and buy-in by defining the customer’s needs or problem areas based on project timeline.Work effectively with other MercuryGate resources and customer team members to reach established objectives and deadlines.Investigate and explore future applications of software. Maintains a high level of knowledge in technology, systems, and industry trends.Creatively solve business problems through knowledge of MercuryGate or 3rd Party Services.Take proactive leadership in coaching and transferring knowledge and skills to other team members on advanced functionality of MercuryGate products and solutions.Complete thorough, clear, and timely documentation of solution requirements.Ensure compliance with internal and external company policies and procedures.
What we’re looking for: Deep knowledge of transportation and logistics business processes combined with an in-depth knowledge of MercuryGate or other TMS products.Ability to develop and maintain strong, productive relationships with customers, partners, and consultants.Strong communicator, able to influence and collaborate at all levels to maximize problem resolution while effectively presenting information and responding to highly specialized technical questions.Highly developed analytical skills, able to apply advanced mathematical concepts and mathematical operations to tasks as required.Ability to work independently and be effective/proactive in a relatively unstructured environment.Skilled in interpreting an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Experienced in defining problems, collecting data, establishing facts, and drawing valid conclusions.Excellent computer skills with in-depth knowledge of manufacturing TMS, OMS, ERP, and other systems integration.
At MercuryGate, we not only value what you do for the organization, we also value your happiness, health, and time!
Flexible Time Off (take what you need, when you need it), additional paid time off for Bereavement, Jury Duty, Community Service and 8 paid Holidays401(k) company matchChoice of medical plans with Cigna, coverage beginning the first day of employmentHealth Savings Account (HSA)Dental, Vision, Life and Accidental Death & Dismemberment Coverage, Short Term Disability, Long Term DisabilitySupplemental benefits including Voluntary Life Insurance, AD&D, Identity Theft, and Group Accident & Specified Disease
We intend to fill this position as quickly as possible, but it will be posted until at least April 26th, 2024. Date Posted: April 15th, 2024.
MercuryGate does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of MercuryGate without a prior written search agreement will be considered unsolicited and the property of MercuryGate. Please, no phone calls or emails.
Compensation: $90,000 - $140,000 per year (salary), plus a bonus calculated as a percentage of base salary. Individual pay is based on skills, experience and other relevant factors. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location.
MercuryGate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at ApplicationAssistance@mercurygate.com MercuryGate is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law. Employment decisions are based solely on qualifications and business need.
At MercuryGate, we are committed to upholding the highest standards of security and compliance with ISO27001 & SOC2 requirements. All employees are expected to contribute to our security-related training and activities, helping to ensure that our organization operates at the highest levels of security and effectiveness.