Service Lead
Job type - Permanent/ Full -time
Hours - 35 (plus 5 hours paid lunch break)
Salary - £33,065 per annum
Location- Nottingham (Caunton Avenue)
People coming out of prison and care leavers looking for somewhere to live often struggle through a system that puts significant barriers and obstacles in their way. At Nacro, we aim to change that. How?
By offering them the advice, support and practical solutions that give them the very best chance at a second chance. That includes providing intensive and low-level supported housing to help them return to independent living.
Who are we looking for :
A Service Lead who can lead and manage a team of Support Workers to deliver high quality, effective supported housing services and/or housing management services to a range of service user groups (including young people, homeless people and prison leavers) that meet their needs and meet contractual requirements and financial targets. Reporting to the Area Manager.
Duties and responsibilities include but are not limited to:
- Effectively lead and deliver services which comply with the regulatory framework.
- Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets
- Managing the rota and on-call arrangements.
- Lead team by example by upholding Nacro’s values and behaviours and translating those into everyday activity. Be prepared to make difficult decisions and support direct reports to make difficult decisions.
- Ensuring safeguarding and risk management is a key part of our support work and that any safeguarding alerts and/or incidents are safely managed. Be the accountable Safeguarding lead for the service.
- Meeting service quality standards and ensuring your team are adhering to all operational and policy standards.
- Ensuring all service user support and safety plans are in place.
- Take responsibility for the communication of organisational and local messages through regular and effective team meetings.
- Set clear objectives and performance targets for each direct report using the appraisal process and monitor through
Car driver needed
DBS check will be required for this role
For Details of the full role profile please click here
For Details of Nacro's excellent benefits click here
Please Apply online
Job Types: Full-time, Permanent
Salary: £34,222.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
Schedule:
- Monday to Friday
Experience:
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: On the road
Application deadline: 30/05/2023
Reference ID: DS1998
