Please note this is a part time post and the salary for this position will be pro-rata.
The Higher Clerical Officer will process all access and other requests for patient records and patient information in accordance with legislation under the Access to Health Records and Data Protection Acts.
The successful candidate will be educated to standard grade/Qualification at SVQ level 2, ECDL or equivalent plus knowledge of health records gained through experience. They will have a thorough knowledge of Access to Health Records Act 1990 and Data Protection Act 1998 and the processes in place when handling access requests for health records.
Specialist training is given on how to manage highly sensitive and confidential information and the post holder has to be skilled in how to approach all agencies when dealing with this information. This training has to be ongoing as part of the job due to the complexity of the work being handled and the post holder has to be confident with dealing with this. Training is also given on how to handle distressed patients/relatives especially relatives of deceased patients, and the post holder should be aware that this can be extremely distressing.
The successful candidate will be computer literate with excellent keyboard skills, have experience in multi tasking, a knowledge of Confidentiality and Data Protection as well as knowledge of handling and moving skills. They will have the ability to work as part of a team and on own initiative (working alone) with good interpersonal skills including an ability to communicate effectively with patients and staff at all levels.
Informal enquiries regarding the post will be welcomed by Yvonne Tennant, Health Records Manager, at yvonne.tennant@lanarkshire.scot.nhs.uk
For queries regarding the application form or recruitment process only , please contact jane.davies@lanarkshire.scot.nhs.uk stating the job title and reference number in the subject. Please note: all job related queries must be directed to the informal contact noted above.
Please note: we anticipate a high level of interest in this position and may close the advert once sufficient applications are received. Please complete and submit your application early.
‘In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another.
- Care experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children’s setting/secure unit.’
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence
NHS Lanarkshire has a legal obligation to ensure that it does not employ any Worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk. Skilled worker Visa and all current immigration rules are available at www.gov.uk
NHS Lanarkshire Recruitment Website
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