As our Operations Lead your role is crucial to the effective running of the store. You will be focused on profit and loss control, customer satisfaction and shrinkage results by overseeing operational aspects. You will drive and inspire your back-of-house team to process stock efficiently and to ensure that the back of house environment mirrors the unique energy, passion and innovation our consumers experience on the shop floor.
Responsibilities
- Managing all daily activities with the operational and back of house areas of the store, including cash office, H&S policy and procedures, stock flow and loss prevention, product management, scheduling and planning
- Provide expertise in one or more areas or functions (shipping and receiving, cashier duties, and customer service)
- Identify issues and opportunities based on selling and customer feedback
- Assist in coordinating work of other associates
- Seek ongoing training and education to further develop expertise
What you get:
- Attractive salary that evolves with the market and experience
- Opportunity on receiving monthly bonus payments
- Attractive online and in-store employee discounts
- Attractive Benefits Package, Pension & Share scheme
- Exciting development and career opportunities
- Regular training on leadership, sales and products
- A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
- Staff dress to represent NIKE and foster our team spirit
- Access to sports activities
- Opportunities to participate in unique NIKE moments
What you bring:
- High school diploma or equivalent
- Relevant retail experience
- Ability to work weekends, evenings and holidays as needed
- Demonstrable experience in retail management
- Ability to communicate in English
- Ability to use retail business systems and Microsoft Office
Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”? Apply now, easy way online. We are waiting for you!
Job Types: Full-time, Permanent
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: One location
Reference ID: SRC250520221084CC
