Serves guests (prepares the dining room, provides waiter service and clears away) in the point of sale, in line with the F&B concept (restaurant, meeting room, breakfast, bar or patio). Provides a high standard of service both in terms of welcome and waiter service.
·Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling.Ensure accuracy by repeating order(s) to the guests.
·Take orders and send them to kitchen staff through the POS system.
·Deliver orders promptly to the kitchen production area.
·Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
·Keep tables and service areas clean and tidy as per procedure manual.
·Maintain hygienic food service techniques during service.
·Take responsibility for your designated section and station.
·When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive selling
·Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
·Any other reasonable request as required by your Supervisor or Hotel Management.
Work Experience
- Friendly, approachable with excellent customer service and communication skills
- Strong team player
- Positive with a can-do attitude
- Flexible with working hours is essential (breakfast shifts + evening shifts)
- Excellent time management skills
- Motivate and support others
Benefits
- Personal development programs
- Complimentary meals on duty and uniforms
- Worldwide travel perks
- Pension scheme
- 28 days holidays including bank holidays (increasing yearly)
- Recommend a friend scheme
- Free bonus break stays in UK
Salary: £11.01 per hour
Job Types: Full-time, Part-time
Part-time hours: 20 per week
Salary: £11.01 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Sick pay
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Work Location: One location
