Golf Membership & Administration Officer - Job description
- Based at Peterborough Milton Golf Club, Milton Ferry, Peterborough
- Full-time role of 37.5 hours per week, Mon-Fri 09:00 to 17:00
- Reports to the General Manager
Key Responsibilities and Accountabilities;
- Provision of day to day administrative and technical support:
- Provide first line support for all incoming telephone and email calls and messages as well as dealing with Members coming into the office.
- Provide first line support and complete arrangements for all potential PMGC Golf and Golf Society visitors and potential Social Event customers.
- Provide first line support for all Member queries and requests for assistance.
- Process new member enquiries & applications efficiently.
- Maintain accurate information in the IG Membership system.
- Assist in the creation of members bills and renewal process.
- Take Payments for PMGC Services and Competitions via telephone and ‘in presence’ PDQs.
- Provide full administrative support for all PMGC online systems and services.
- Provide administrative services for the General Manager and PMGC Board of Directors where necessary.
- Work with all sections to co-ordinate the Clubs diary, assisting in scheduling matches, events, and competitions.
- Where appropriate, provide administrative support to the Club Committees, e.g. Handicap & Competitions, to ensure efficient running of the golf club.
- In conjunction with the General Manager provide full support of the Social Media requirements of PMGC. This will include Facebook, Instagram, Twitter, LinkedIn and our website.
- In conjunction with the House Manager, produce advertising material for all Social Events.
- In conjunction with the General Manager, produce advertising material for all PMGC Open Competitions.
Person Specification
- Excellent verbal and written communication skills with the ability to communicate effectively via telephone, email and in person to members and visitors.
- Friendly & approachable.
- Highly motivated, with a will do attitude.
- Ability to prioritise workload effectively.
- Keen to develop professional and personal skills.
- Ability to operate independently and as part of a team.
- Knowledge of Golf is beneficial but not essential.
- High level of accuracy and attention to detail.
Benefits
- Competitive Salary.
- Pension scheme.
- 20 Days Holiday plus Bank Holidays.
Job Type: Full-time
Salary: £21,500.00-£24,000.00 per year
Benefits:
- Canteen
- Discounted or free food
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Peterborough, PE6 7AG: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 20/05/2023
Reference ID: PMGC-GMAO
