The Role:
We are looking for a Senior Sales Executive in our Bank venue, who will be responsible for answering our inbound calls and picking up our enquiries from our booking system. You will convert enquiries through to bookings, maximising SPH through up-selling and minimum spends, manage your enquiries through to completion including pre-orders and payments so a good attention to detail is essential.
Key Responsibilities:
Respond to a high volume of inbound calls and online enquiries.Ensure guests receive the ultimate Puttshack experience by offering the most appropriate products and setup available based on their requirements
Achieve quarterly sales targets
Maximise revenue by converting enquiries, recognising business prospects and upselling
Ensure every detail of a customer’s reservation has been accurately recorded following established procedures
Who you are:
An outgoing individual with a bubbly and positive personalityMust be computer literate and able to communicate effectively via phone and email
Exceptional customer service skills
Exceptional organisational and administration skills with a superior attention to detail
A self-starter with strong time management and multitasking skills
Ability to build rapport quickly and create professional, sustainable relationships
A fast learner with a proactive approach
Qualifications and Experience:
Previous experience using a CRM system
Currently an overachieving sales executive ready to take the next step up or a current senior sales executive looking for a new challenge
Preferably with experience in the hospitality sector
What’s in it for you?
Free golf & 50% discount on food and drink28 day’s holiday allowance
Access to Wagestream
Health Cash Plan
Internal Training and career development opportunity
Pension Scheme – including employer contributions
About us:
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Our Vision - To be the universal answer to the question ‘Where should we get together’
Our Mission - To create lasting memories for people of all generations through a shared, world class entertainment experience.
Our Purpose - To bring everyone into play.
Our Values:
Bring your ‘A’ game - We strive for excellence in everything we do
Lead the Way - Our associates (staff) embrace and are inspired by change
Own the Fun - We revel in our guests’ enjoyment
Care Deeply - We take great care of our guests, our associates and the communities we call home
