Responsibilities
· Daily network monitoring, repair, and maintenance activities, support all network related issues and outages to minimize customer network impact and expedited resolution
· Generate reports for the management and Sales team
· Monitor the status of network alarms, alerts, incidents, and processes to ensure daily carrier/vendor, engineering, and field operations dispatches and repairs are being completed timely
· Monitor systems and performance of systems using various tools and dashboards
· Troubleshooting and resolving quality problems in a quick manner
· Routing adjustments to ensure optimized quality on technical basis
· Daily maintenance and monitoring of Cisco servers
Experience
No former job experience is required for the role. Training will be provided in house, to teach how to utilise in house systems.
All that is required is a bachelor’s degree and willingness to learn.
Benefits
Training will be provided for the role and opportunity is present to gain qualifications. Promotion will be given for good performance as we promote in house from our team. Starting salary is £24K
Job Type: Full-time
Salary: From £22,000.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Canary Wharf: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: NOC & IT engineer
