Overview
Working for one of the UKs fastest-growing specialists in Cyber Security products and services, the successful candidates will work within the Central Response Team and will be responsible for supporting leading security solutions and services for our clients.
The candidates will need to not only be technically minded but also be adept in documenting their work. The Central Response Team are the first point of contact for our customers, providing excellent customer services and immediate response to ongoing incidents.
Set shift pattern which rotates across a 6-week, 24/7 rota based from the Leeds office (see rota example below)
Salary
The starting salary of £20,000 - £20,319 this is reviewed and managed through a personal development plan and salary increases achieved through meeting KPI milestones:
Significant Exam Passed e.g CompTIA Network+, Security+, CySA+
Service Longevity
Internal Skills Evaluation
Key Tasks
- Provide technical assistance and support to customers in a range of Cyber Security solutions
- Work within the Technical Services Team to manage Cyber Security solutions defending customer infrastructure from exploitation and cyber-attacks
- Perform internal operational duties
- Respond to ongoing Cyber Security incidents detected by our monitoring solutions
- Delivering high-quality technical customer services
- Using tools such as Chronicle SOAR/SIEM, Zabbix, Check Point & Palo Alto to assess and advise
- Performing escalation of incidents to relevant teams
- Perform pre-defined handover process to other shifts
Essential Skills/Experience
- No specific experience required but an interest in Cyber Security would be advantageous
- Understanding of networks/networking would be advantageous
- Familiarity with Linux and Windows operating systems advantageous
- Good written and verbal communication skills
- Experience in a customer facing role is desirable
Person Specification
- The ability to follow pre-documented processes and procedures as requested.
- Any relevant industry experience will be advantageous, but not required.
Personal Attributes
- Self-motivation to learn, improve and keep up to date with technologies and concepts within the security industry.
- A ‘Can-do’ attitude.
- You have the drive to perform and excel
- You are excited about technology and want to advance a career in Cyber Security
History
Cyber Security Specialists, SEP2 is an organisation providing advanced cyber security services solutions and tech-driven services powered by passionate and honest people.
SEP2 started out in Leeds as an organisation built to add value and do business the right way. We’ve grown, we’ve developed, and we’ve evolved, we’ve taken on experts to expand our knowledge base and technical skills, building a portfolio of accreditations and we’ve developed important relationships with our vendors.
SEP2 are an award-winning cyber-security specialist, whose success is built on five values:
- Honesty
- Passion
- Tech Driven
- People Powered
- Committed to Doing Good
Every SEP2 colleague lives these values every day. We have a culture of passionate people who work as a team that will never leave a job incomplete. We believe in giving every member of our team responsibility. We nurture the desire to solve problems at the root cause. We encourage continuous improvement.
We’re here to beat the bad guys and we’re here for the long-term.
Rota example
Across a 6 week period, working a combined total of 7 nights, 7 swing/late shifts, 14 day shifts with 14 rest days.
D – Day (07:00-15:00)
L – Late/Swing (15:00-23:00)
N – Night (23:00-07:00)
R – Rest Day
Week 1 – DDDLLLL
Week 2 – RRRDDDD
Week 3 – LLLRRRR
Week 4 – DDDNNNN
Week 5 – RRRDDDD
Week 6 – NNNRRRR
Job Types: Full-time, Permanent
Salary: £20,000.00-£20,319.00 per year
Benefits:
- Casual dress
- Cycle to work scheme
- Employee discount
- Gym membership
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
Reference ID: CRTJune2023
