Customer Service Advisor
Hiring Intelligence & Application Guidance
Direct ATS application. Include measurable achievements and core keywords from the job description.
Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.
Compensation benchmarked against current UK market rates (GBP).
UK Right-to-Work verified for direct application.
Role Overview & Responsibilities
As a Customer Service Advisor you’ll be the first point of contact for one of our public services. Involving both inbound and outbound calls, the people you speak to will have a range of questions or concerns – and using a calm and considered approach you’ll provide important support and advice at a time of need, recording this in the relevant systems as you go.
2 weeks fully paid comprehensive training/induction with ongoing support
Weekly pay and Ongoing career opportunities.
To be considered for an interview you need to be within a 15 mile radius of Liverpool.
Job Types: Full-time, Part-time
Salary: £9.90-£10.90 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location: Remote
Interested in this role at Serco?
Apply directly through the verified employer application pipeline.
