JOB DESCRIPTION - BEAUTY THERAPIST
Store: John Lewis & Partners, Newcastle
MISSION
For our Beauty Counters, we are looking for a NVQ (or equivalent) level 2 or higher, Beauty Therapist. You need to be passionate about exceptional service & luxury skincare. You must be approachable, friendly and be able to work independently and part of a team to develop and drive the beauty room services and on counter protocols.
SISLEY PARIS
Sisley is world renowned and respected for its high-quality products, the effectiveness of their natural key ingredients and their sensorial qualities. The company’s products are regularly awarded prestigious international prizes.
THE SUCCESSFUL CANDIDATE
- Desire to learn product knowledge, application techniques and beauty room treatments & protocols.
- Achieving KPI’s set by achieving targets and goals set, delivering mix of business identified by the company and following marketing calendar.
- Add new customers onto the registry system and update existing ones on every visit.
- Comfortable traffic stopping and initiating activity on counter activity.
- Ability to use POS software and other digital systems required to successfully run the counter.
- Maintain all counter standards and beauty room appearance and cleanliness and follow merchandising guidelines.
- Develop positive relationships on counter and in store.
- As a Sisley brand ambassador ensure grooming standards and attitude reflect the brands luxury image.
- Drive bookings to achieve occupancy targets.
- Other tasks may include eventing, make up artistry, demonstrations and hair and scalp analysis.
QUALIFICATIONS
- Level 2 NVQ (equivalent) or higher.
- Previous beauty retail industry experience is essential.
- All applicants must be able to demonstrate the ability to provide excellent personalised customer service..
Job Type: Full-time
Schedule:
- 8 hour shift
Licence/Certification:
- NVQ Level 2 Beauty Therapist (or equivalent) (required)
Work Location: One location
