Senior Claims Representative (general liability)

Overview Protecting our policyholders’ dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society.

Society Insurance is seeking an experienced Senior Claims Representative to join our Property, Auto, & Liability (PAL) Claims Team. This position has a general liability focus. This role will independently resolve large and significantly complex general liability claims by determining and documenting loss, negotiate out-of-court settlements, and mentor claims representatives.

About the RoleSettles large and complex claims by determining insurance carrier’s liability.Handles mediations, arbitrations, and subrogation within authority level.Determines coverage by meeting with insureds, securing evidence, inspecting losses, investigating incidents, interpreting, explaining policy coverage, and determining subrogation.Documents repairs by scoping losses, hiring experts, preparing estimates, and reviewing exposures.Completes claims by obtaining, providing, and exchanging information with relevant third parties.Prepares reports by collecting, analyzing, and summarizing claim information.May be involved with litigation by analyzing settlement options, evidence, and overseeing attorneys.Mentors and trains Claim Representatives in area(s) of claims expertise.Oversees the activities and costs of independent adjusters during claims investigations and outside attorneys in the handling of discovery and settlement.

About You You enjoy communicating and building relationships with others.You are composed, cool under pressure, and can negotiate without damaging relationships.You hold yourself accountable and act in accordance with all rules and regulations.You enjoy analyzing, investigating, and using the facts to make decisions.You are naturally curious and have a desire to know more.

What it Will TakeBachelor’s Degree and 5+ years of claims-handling experience OR 7+ years of claims-handling experienceTechnical proficiency in Commercial Property and/or Casualty ClaimsFamiliarity with PC ApplicationsAbility to obtain and maintain proper licensing prior to handling a state that requires it.Valid driver’s license and a satisfactory driving recordProfessional designations of AIC, ARM, CIC, CPCU or equivalent coursework highly preferred

BenefitsComprehensive Benefits Package: Salary with Bonus Plan; Health, Dental, Life, and Vision InsuranceRetirement: Traditional or Roth 401(k); Defined Contribution Plan; PLUS Profit-Sharing PlanWork-Life Balance: Company-Paid Holidays; Flexible Scheduling; PTO; and Telecommuting OptionsEducation: Career Coaching; Company-Paid Courses; Student Loan and Tuition ReimbursementCommunity: Charitable Match; Paid Volunteer Time; and Team SponsorshipsWellness: Employee Assistance Program; Wellness Program