Job Introduction Working in Emirates Lounge – Birmingham Airport, providing first class customer service to guests.
- To provide reliable and high quality housekeeping and janitorial services for the Emirates lounge prior to, during and after its opening times.
- To Maintain the presentation and cleanliness of all designated areas, bathroom and kitchen facilities.
- To ensure all areas are cleaned efficiently and in a timely manner to the required standards – this is to include weekly and period tasks.
- To interact directly and discretely with the Airline’s premium passengers in a professional and appropriate manner.
- Ensure that the lounge and seating area is clean, sofa chairs and tables are arranged per the lounge plan, prior and after the lounge opening times.
- Maintain Lounge cleanliness during lounge operating hours.
- Clear and clean tables.
- Spot clean all cupboards, tables, desks and other furniture and fittings.
- Vacuum recesses in upholstered furniture.
- Dust all surfaces, fittings, frames, signage and furniture below two metres.
- Dust and spot clean all skirting.
- Spot clean all walls, doors and paintwork.
- Dust wall surfaces.
- Clear and vacuum all carpeted areas paying attention to corners.
- Clean and polish all hard floor surfaces.
- Clean and sanitise telephones and computers s well as other business centre equipment (photo-copier, printer etc)
- Dust ceiling air vents.
- Empty waste bins, as necessary. Wipe clean and replace bin liners when required.
- Vacuum the carpets to remove all obvious soil, dirt and crumbs.
- Clean and wipe chairs and sofas.
- Cleaning skills and experience
- Front of house and customer facing experience
- Highly motivated
- Attention to detail
- Able to work on own initiative within a team environment
