- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Ensures patients medication and treatment is provided appropriately through repeat prescriptions
- Ensures all filing and admin duties are carried out to promote smooth running of the practice
- Knowledge of EMIS web is preferred
Job Type: Part-time
Part-time hours: 16 per week
Salary: £10.42-£11.50 per hour
Benefits:
- Free flu jabs
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
