Twickenham, England • Posted 2 weeks ago
CUSTOMER SERVICE SUPERVISOR
Offered Salary£22,927 - £26,454 /yr
Job TypeCompany - Private
Location / ModeTwickenham, England
Sector / CategoryDepartment, Clothing & Shoe Stores
Estimated Compensation Breakdown
Est. ≈ $31,357 USD/yr Monthly Pay£2,058 / mo
Bi-Weekly Pay£950 / 2-wk
Hourly Rate£11.87 / hr
Hiring Intelligence & Application Guidance
Application Screening
Direct ATS application. Include measurable achievements and core keywords from the job description.
Typical Interview Stages
Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.
Salary Transparency
Compensation benchmarked against current UK market rates (GBP).
Eligibility & Visa
UK Right-to-Work verified for direct application.
Role Overview & Responsibilities
JOB DESCRIPTION
Location: Twickenham
Salary: Competitive Salary
Hours: Full Time
Primary Responsibilities
- Management of back orders
- Liaise with the buying department on due dates of outstanding products and communicating to customers
- To ensure all misplaced/lost orders are investigated and resolved
- Settle all complaints in line with company guidelines
- To deal with bespoke orders, liaising with the necessary departments to ensure customer satisfaction
- Ensuring all stock received is allocated to the correct location
- Ensure all refunds are completed using Sage Pay or PDQ
- Responsible for all administration duties
- To attend selling events when required
- To help with annual stock checks
- Any other reasonable management tasks
Knowledge and Skills
- Knowledge of MS Office, plus internet
HOW TO APPLY
Name: Leon Bishton
Email: leonbishton@stevensons.co.uk
Interested in this role at Stevensons?
Apply directly through the verified employer application pipeline.
