Patient Care Customer Service Evenings & Weekends REMOTE

Employer Industry: Healthcare Services

Why Consider This Job Opportunity

Salary up to $15 plus a Quarterly Bonus opportunity 100% REMOTE Work from Home day one of employment Must live in the US and live within 60 miles of any Rotech Location Opportunity for career advancement and growth within the organization Generous benefits package including 401k, Medical, Dental, and Vision coverage

What To Expect (Job Responsibilities)

Accurately transcribe patient profiles over the telephone, including data entry and possible outbound calling Obtain medically necessary documentation and process patient orders through the On-line Pharmacy system Resolve tracking issues, reschedule shipping orders, and troubleshoot problems based on patient input Verify orders are complete and perform other duties as assigned

What Is Required (Qualifications)

High school diploma or GED equivalent Experience in the medical field and administrative record management Strong customer service background Effective communication skills in English, both oral and written Ability to multitask, pay attention to detail, and perform simple mathematical calculations

How To Stand Out (Preferred Qualifications)

0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service

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