Role Overview & Specifications

Our client, a multinational law firm, is seeking a Conference Center Coordinator to support their team! Client Events & Meetings CoordinationPlanning and Execution: Work closely with Office Services Manager and Conference Center Specialists to plan and execute client events/meetings according to Firm standards.On-Site Support: Provide on-site support as needed, including weekends and evenings. Organize Town Hall meetings and ensure details are communicated to relevant departments.Pre-Meeting Checks: Ensure meeting rooms are set up correctly with food and beverage services. Address last-minute issues during large meetings and events.Record Keeping: Maintain organized records of all events using Accruent software. Develop floorplans for Town Hall events.Communication: Participate in weekly meetings to discuss upcoming meetings and events. Send reports to departments regarding upcoming events and other details.Backup for Conference Center SpecialistsCoverage: Serve as primary backup for Conference Specialists during their absence. Cover Reception duties such as answering phones, booking rooms, responding to inquiries, and problem-solving.Learning Role: Learn all aspects of the Conference Center to provide full support to the team.Conference Center GreetingProfessionalism: Ensure visitors receive a professional greeting. Maintain high standards of grooming and communication.Connecting Visitors: Connect visitors with appropriate personnel, locate information as needed, and recommend solutions.Knowledge of Personnel: Use knowledge of Firm personnel to greet by name San Francisco Office partners and management.Event Organization: Act as primary contact for office guests. Organize and execute Town Hall events, developing positive relationships with clients and vendors.Conference Center KnowledgeFirm Procedures: Maintain thorough knowledge of Firm procedures to answer questions and resolve issues.Client Trust: Build trust with clients by resolving routine and non-routine questions related to the Conference Center.Information Retrieval: Use available research tools to locate information for clients and personnel.Conference Center MaintenanceCleanliness: Ensure Conference Center areas are clean and professional.Deliveries: Quickly remove deliveries from the reception area.Room Monitoring: Monitor conference room and visitor needs throughout the day, providing assistance as needed.Technology SupportTechnical Assistance: Provide first-level assistance on Conference Center technology, including troubleshooting and coordination with Technology Services.Utilities Support: Support Conference Center utilities such as lights, audio-visual equipment, and HVAC.Software Knowledge: Maintain knowledge of relevant Conference Center software.Internet Research: Use Internet research to solve visitor and personnel needs.Hourly Rate : $25.00-31.00

About The Phoenix Group

The Phoenix Group is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

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