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Technical Customer Service Advisor (Email, Phone and Livechat)

🏒 Uniting People βœ“ Verified Direct Employer
πŸ“ Manchester, England ⚑ Direct Opportunity πŸ•’ 2 days ago
Work Model
πŸ“ Manchester, England
Employment
πŸ’Ό Full-Time Direct
Recruitment Type
πŸ›‘οΈ Direct to HR Pipeline
πŸ›‘οΈ
Verified Direct Employer Opening: You are submitting directly to Uniting People's recruitment pipeline with zero intermediary fees.

Role Overview & Responsibilities

  • Customer Service Advisor - Technical
  • Monday to Friday: 8am - 4.30pm/ 9.30am - 6pm
  • Trafford Park
  • Hybrid working 2 days per week after training

We are recruiting for a client who specialises in communications - Broadband, VoIP, Provisioning, Ethernet, 1st line Support.

You will ideally have strong customer service experience. Whether this be face to face, call centre. The role will require you to work on the phone, email and live chat so previous experience in one/all of these is advantageous.

BENEFITS:

  • 25 days annual leave + Bank Holidays
  • Buy/Sell up to 5 days annual leave
  • Great progression opportunities
  • Enhanced Adoption, maternity and shared parental pay
  • Enhanced patrnity
  • Childcare vouchers
  • Tax-Free childcare
  • Pension Scheme
  • Income Protection
  • Cycle to work
  • Healthcare Cash Plan
  • Company sick pay
  • Eyecare and Spectacle Vouchers

Apply now and a member of the team will be in touch regarding the interview process.

Job Types: Full-time, Permanent

Pay: From £23,001.00 per year

Benefits:

  • Casual dress
  • Company events
  • Discounted or free food
  • Free parking
  • On-site parking

Schedule:

  • Monday to Friday

Work Location: One location

Frequently Asked Questions

How do I apply for the Technical Customer Service Advisor (Email, Phone and Livechat) position at Uniting People?

Click the “Apply for this Position” button on this page to submit your application directly to Uniting People's HR pipeline without recruitment agency markups.

Is this role eligible for remote work or international relocation?

This position is based in Manchester, England with potential relocation and visa sponsorship considerations for qualified candidates.

Are there any fees to apply through Jobflixs?

No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees or candidate placement charges.

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✈️ Global Relocation Signal

This employer is eligible to sponsor work authorization visas (e.g. UK Skilled Worker Visa, US H-1B/O-1, Canada Global Talent Stream) for qualified international applicants.

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