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V

Customer Assistant

🏒 Vue βœ“ Verified Direct Employer
πŸ“ London, England ⚑ Direct Opportunity πŸ•’ Today
Work Model
πŸ“ London, England
Employment
πŸ’Ό Full-Time Direct
Recruitment Type
πŸ›‘οΈ Direct to HR Pipeline
πŸ›‘οΈ
Verified Direct Employer Opening: You are submitting directly to Vue's recruitment pipeline with zero intermediary fees.

Role Overview & Responsibilities

THE TRAILER – THE ROLE

We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue West-End.

Vue West End is a 9 screen cinema located on London's prestigious Leicester Square and continues to play host to many premieres and events. Our nearest tube station is Leicester Square (Northern Line / Piccadilly Line / Bakerloo Line) whilst Piccadilly Circus is only 5 minutes walk away (Piccadilly and Bakerloo Line), as are a number of local bus services.

ACT 1 – WHAT YOU’LL BE DOING

As a Customer Assistant you’ll be responsible for a wide variety of duties across the cinema.

As well as delivering exceptional customer service you will help the cinema to meet daily sales targets by recommending films and up-selling our premium seating options and latest deals on drinks and snacks.

You’ll check tickets, replenish stock and work as part of a team to get each screen ready for the next film in record time, helping to keep the whole cinema clean and tidy so every customer can enjoy the Vue ‘big screen’ experience at its best.

ACT 2 – WHAT YOU’LL NEED

You’ll need enthusiasm, confidence, and enjoy working in a busy target driven environment where no two days are ever the same. Previous customer service experience would be beneficial but it isn’t essential as full training will be given.

THE FINALE – WHY YOU’LL WANT IT

Great training, a fun environment, unlimited free cinema tickets for you plus three guest passes per week, discounts on food and drinks and other discounts with high-street and online retailers.

There are also fantastic development opportunities for those looking to start a career.

THE CREDITS – WORKING HOURS

This is a part time contract; you’ll need to be flexible to work late evening and weekends (sometimes as late as 4AM).

Peak times for us are Friday to Sunday plus school holidays and we are able to offer additional hours during these busy periods.

Due to these hours, in order to be compliant with the Working Time Regulations 1998 candidates wishing to apply for this position must be over 18.

THE ROLE

We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue West-End.

Vue West End is a 9 screen cinema located on London's prestigious Leicester Square and continues to play host to many premieres and events. Our nearest tube station is Leicester Square (Northern Line / Piccadilly Line / Bakerloo Line) whilst Piccadilly Circus is only 5 minutes walk away (Piccadilly and Bakerloo Line), as are a number of local bus services.

WHAT YOU’LL BE DOING

As a Customer Assistant you’ll be responsible for a wide variety of duties across the cinema.

As well as delivering exceptional customer service you will help the cinema to meet daily sales targets by recommending films and up-selling our premium seating options and latest deals on drinks and snacks.

You’ll check tickets, replenish stock and work as part of a team to get each screen ready for the next film in record time, helping to keep the whole cinema clean and tidy so every customer can enjoy the Vue ‘big screen’ experience at its best.

WHAT YOU’LL NEED

You’ll need enthusiasm, confidence, and enjoy working in a busy target driven environment where no two days are ever the same. Previous customer service experience would be beneficial but it isn’t essential as full training will be given.

WHY YOU’LL WANT IT

Great training, a fun environment, unlimited free cinema tickets for you plus three guest passes per week, discounts on food and drinks and other discounts with high-street and online retailers.

There are also fantastic development opportunities for those looking to start a career.

WORKING HOURS

This is a part time contract; you’ll need to be flexible to work late evening and weekends (sometimes as early as 7am and as late as 4AM).

Peak times for us are Friday to Sunday plus school holidays and we are able to offer additional hours during these busy periods.

Due to these hours, in order to be compliant with the Working Time Regulations 1998 candidates wishing to apply for this position must be over 18.

THE ROLE

We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue West-End.

Vue West End is a 9 screen cinema located on London's prestigious Leicester Square and continues to play host to many premieres and events. Our nearest tube station is Leicester Square (Northern Line / Piccadilly Line / Bakerloo Line) whilst Piccadilly Circus is only 5 minutes walk away (Piccadilly and Bakerloo Line), as are a number of local bus services.

WHAT YOU’LL BE DOING

As a Customer Assistant you’ll be responsible for a wide variety of duties across the cinema.

As well as delivering exceptional customer service you will help the cinema to meet daily sales targets by recommending films and up-selling our premium seating options and latest deals on drinks and snacks.

You’ll check tickets, replenish stock and work as part of a team to get each screen ready for the next film in record time, helping to keep the whole cinema clean and tidy so every customer can enjoy the Vue ‘big screen’ experience at its best.

WHAT YOU’LL NEED

You’ll need enthusiasm, confidence, and enjoy working in a busy target driven environment where no two days are ever the same. Previous customer service experience would be beneficial but it isn’t essential as full training will be given.

WHY YOU’LL WANT IT

Great training, a fun environment, unlimited free cinema tickets for you plus three guest passes per week, discounts on food and drinks and other discounts with high-street and online retailers.

There are also fantastic development opportunities for those looking to start a career.

WORKING HOURS

This is a part time contract; you’ll need to be flexible to work late evening and weekends (sometimes as early as 7am and as late as 4AM).

Peak times for us are Friday to Sunday plus school holidays and we are able to offer additional hours during these busy periods.

Due to these hours, in order to be compliant with the Working Time Regulations 1998 candidates wishing to apply for this position must be over 18.

Frequently Asked Questions

How do I apply for the Customer Assistant position at Vue?

Click the “Apply for this Position” button on this page to submit your application directly to Vue's HR pipeline without recruitment agency markups.

Is this role eligible for remote work or international relocation?

This position is based in London, England with potential relocation and visa sponsorship considerations for qualified candidates.

Are there any fees to apply through Jobflixs?

No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees or candidate placement charges.

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