Mortgage Loan Officer

At Your Ellte Mortgage, we help customers reach their dreams of becoming homeowners every day. We are searching for a qualified mortgage loan officer to guide customers through our mortgage application process. The loan officer will meet with clients to understand their goals and recommend plans that best fit their needs. The loan officer will gather and evaluate all necessary financial information, submit applications, and provide updates throughout the process. Our talented employees provide truly rewarding experiences for our customers, and we are committed to providing the same for them.
Objectives of this roleHelp qualified borrowers successfully obtain mortgagesEducate customers on mortgage rules and regulations, interest rates, and the application processAdvise customers, ensuring each is paired with a mortgage that best meets their needsWork as a cohesive team with loan processors and underwriters, collecting all documentation and information they need to process applicationsEnsure all deadlines are met, addressing and resolving all application issues in a timely mannerCreate positive, lasting relationships with our clients and build a referral network
ResponsibilitiesMeet with potential customers to evaluate their financial background and homeownership goalsRecommend the mortgage plans that best align with customers’ backgrounds and needs, drawing on research and personal expertiseCollect the financial documents and information needed to complete a mortgage application, performing research and conducting interviews as needed, and ensure that all information is complete and accurateResolve any application issuesKeep an open line of communication with applicants throughout the process, providing updates and answering any questions that ariseInform customers when their applications have been approved or denied
Skills and qualificationsExcellent communication skills, both verbal and writtenEnthusiasm for providing customers with the best possible serviceUnderstanding of legal regulations as they pertain to mortgagesAbility to make sound mortgage recommendations based on research, personal expertise, and customers’ financial backgroundsAbility to work collaboratively with loan processors and underwritersAbility to handle sensitive and/or confidential information professionally and discreetly
Preferred qualificationsBackground in finance or accountingMortgage loan originator licenseWorking knowledge of loan origination softwarePrevious success in a customer service-oriented role